Privacy Policy

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Hongdatang Chenpi respects your privacy and is committed to protecting your personal information collected through our website. When you browse our site, submit contact forms, or make purchases, we may gather personal details you voluntarily provide, such as your name, email, phone number, delivery address and messages. We also automatically collect anonymous browsing data to understand website usage and improve our services. Your data will only be used to respond to your enquiries, process orders, provide after-sales support, and send relevant product updates. We will not sell your personal information to unrelated third parties. We may share necessary data with trusted service providers who help us run the website, complete deliveries and process payments, and these parties must keep your information secure.

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We use reasonable security measures to safeguard your personal data against unauthorized access, loss or misuse. Please note that no online data transmission can guarantee complete security. You retain rights to access, correct or request deletion of your personal information, and you may opt out of receiving our promotional emails at any time. Our website may use cookies to remember your preferences and optimize your browsing experience. You can adjust cookie settings via your browser if you wish.

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We may update this Privacy Policy occasionally, and changes will be posted on this page. If you have any questions regarding how we handle your personal data, please contact us via our listed email, phone or physical address. Your continued use of this website after updates means you accept the terms of this Privacy Policy.